FAQ

Is it the same price if I contact Europe office or DirectPack HK office ?

You will get the same price from both office. Our head office located in HK and Europe office is our sales office in Paris for all sales and marketing overseas.

What is the minimum order quantity ?

Depends on the material and size you require, we will try our best to process any sized orders that you need.

Are the bags available in a large variety of shapes, colors & printing ?

We offer quality designed bags, made to your specifications. We will use your colors, choice of material, handles and accessories.

Why are there no price included anywhere ?

This, of course, is our most asked question. The answer is simple….. Since we are a custom house and design bags to customer specifications, we first need to know what you want. Pricing will depend on the details of your personal bag needs. Pricing on bags will change depending on the material used, custom sizing, additional design, handles, quantities, and so much more. Once you know what you require, just ask us for a quote, and we will send you our best offer as soon as possible.

Can you make what I need ?

Most likely, yes. Most of our first time orders include new or otherwise unproduced bag designs. We have designers on staff just for this purpose.

What is the time of delivery ?

We provide very fast delivery. The delivery shall be made ex-factory in 3-4 weeks after your order confirmation

What are the delivery methods ?

Directpack offers a variety of delivery methods according to the geographical region of your company.

What are the methods of payments ?

Negotiable according to the quantity and amount of the order and the usual conditions of the foreign trade.

What bags do you keep in stock ?

None. All of our bags are made to order. Most of our customers require custom colors and details on their bags and this helps us to facilitate them better.

Can I receive a catalog ?

We do have our on-line catalog holds a large inventory of our bag style possibilities. Since we are custom bag manufacturer, we are not limited to the bags we list and can design custom orders.

Where is the factory located ?

Our factory located in Dong Guan, Guangdong Province, China.

Direct Pack - info@direct-pack.com